Analyze How Members Use the Teller Line

$750.00

Are you curious how your members use of your teller line has changed over time? The Asterisk Intelligence team of analysts can assist your credit union in understanding not only who is using your teller line, but also insights into the types of transactions they are performing. The details associated with this analysis will help empower credit union leaders to make data-driven decisions regarding this invaluable channel. Learn how traffic volume has changed over time and quantify the service opportunities available per branch location.

Overview

Standard projects include:

  • Historical teller line transaction volume by day and suggestions for how your credit union can leverage this data to create opportunity.
  • Historical teller line transaction volume by hour and suggestions for how your credit union can leverage this data to create opportunity.
  • Breakdown of transactions per branch, providing insights into branch traffic and unique branch characteristics or tendencies observed in the data.
  • Detailed statistics on the types of transactions members are performing and data driven insights into how your credit union can leverage this data to create opportunity.
  • Analyzing the members who are choose not to utilize your teller line services.
  • Analyzing trends in teller line utilization across configured membership types.

However, during project implementation specific targeted project goals can be communicated allowing for deeper analysis into your specific areas of focus.

What’s Included

After placing your order you will be contacted by an Asterisk Intelligence Analyst to discuss your project and clarify expectations. This engagement includes:

  • Detailed PDF report documenting the data collected, our analytical findings, and observed trends.
  • Member contact lists for marketing opportunities
  • Asterisk Intelligence data interpretation and data briefing
  • Please allow a minimum of 3 weeks for project fulfillment, timelines will be clarified during project implementation

 
Teller Utilization Analysis Document

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