Overview
When launching this PayWatch Fraud Monitoring service, you will work with the SettleMINT team to review the PayWatch rules and customize them for your credit union. Once you are live if a transaction fail’s one of these rules it will trigger an alert for your credit union to review the transaction and determine if it should be processed or cancelled.
Some additional benefits are outlined below:
- Fully designed and supported by Paymentus (not a separate 3rd party bolt-on).
- PayWatch performed by your staff using the PASS administrative support tool.
- Fraud transaction auditing is run hourly with alerts immediately available for staff to review and decision accordingly.
- Online alerts included for staff to easily monitor and flag today’s and previous alerts.
- PayWatch works across supported Paymentus products, including electronic Bill Pay, Checks, and P2P. All electronic payees are OFAC scanned.
Tanya Cironi (verified owner) –
We recently launched PayWatch, and adding this feature just paid off for us. We had a member that apparently gave out his online banking credentials and the fraudsters tried to send out P2P payments. It worked EXACTLY as it was supposed to today, and our member is so thankful we have caught this. Thank you for helping us set this up!!!!!!!!