• Phone Optics Data Collection

    Phone Optics Data Collection

    Turn on Phone Optics data collection to feed a richer analysis of both your phone support engagements and the members who call you with questions.

       
  • Vendor Watch

    Vendor Watch

    A free monthly webinar series focusing on AuditLink Vendor Management, a service that uses a robust database of vendor intelligence to help clients keep up with regulations surrounding vendor management

               
  • CUNA Loanliner Integration

    CUNA Loanliner Integration

    Allow applications submitted from your credit unions CUNA Loanliner application portal to be delivered directly to CU*BASE!

               

Membership Application/Opening

Credit Unions can now automate the membership application/opening through their virtual delivery channels. This application allows an applicant to fill out an online form using either a desktop or mobile browser to become a member of a credit union. This allows fully automatic account opening using Experian Precise ID for ID verification and Magic-Wrighter for credit card account funding. What a great way to increase your membership!

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Mobile Banking Annual Releases

CU*Answers and MTG (Mobile Technologies Group) is moving to annual mobile app release schedule, where credit unions can update on an annual basis. We have set the groundwork with over 160 credit unions live on mobile app 4.0, with more making the transition each day. Prior to release credit unions will staff test the mobile app and work on their marketing notification to members, then once comfortable they will work with CU*Answers to deploy to both Apple & Android app stores.

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CU*Publisher

The CU*Answers Mobile Technologies Group will be offering credit unions access to CU Publisher to maintain their mobile app content, including advertisements, button links, branch information, and much more. Credit unions currently have access to the Request Center where working data is funneled from their secure online forms. CU*Answers has now launched Mobile Manager and CU Info.  Looking forward to the 2021 business year, credit unions will enjoy access to Form Generator and Mobile Alerts.

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