Page & Menu Management
Pages constitute the largest portion of your online content. Easily rearrange pages in your site to control where they are with a simple drag-and-drop interface built into WordPress.
Posts
Posts are for date related or chronological content. With WordPress you can control when posts are published and categorize them to enable site features depending on your custom theme from CU*Answers Web Services.
Rotating Banners/Promotions
One of the best ways to keep a visitor is with a great narrative hook. Often in web design this hook has to be visual. Rotating banners or promotions are generally large graphics located in the top third of the website, drawing users into your site to find out more. In most cases, we set these banners/promotions to cycle, giving it the name Rotating Banners/Promotions.
With WordPress, CU*Answers Web Services configures your theme to make this rotating content completely manageable by the content administrator. This enables you to change these banners/promotions as often as necessary to match current marketing campaigns.
Gravity Forms
With the Gravity Forms plugin, you are able to build custom forms for your website. Unlike most form builders, Gravity Forms is intuitive and extremely easy to use.
Please note: For the safety of our clients and their members, we do not allow confidential information to be stored on our Shared Hosting environment. For this reason, do not prompt visitors for any personal or confidential information via Gravity Forms. You may use IRSC’s Secure Forms and Request Center products to collect private data on your website.
Gravity Forms is included with all CU*Answers Web Services WordPress installations.
Social Media
With WordPress you can engage your visitors via social media by adding your social media links to a custom menu area, allowing you to add/remove social media as needed.
Search Engine Optimization
Search Engine Optimization or SEO is the term for modifying your site to increase your search engine rankings. WordPress by default is SEO enabled and upon installation, CU*Answers Web Services professional enable the appropriate settings for SEO. SEO can be further enhanced for your website with some plugins, contact Web Services for pricing and more information.
Responsive Design
Having your site content available on any device is becoming increasingly important. With Responsive Design, CU*Answers Web Services provides a consistent experience across a wide range of devices, allowing your members to use your site however they choose. With Responsive Design, your site’s content will be customized for tablets, desktops, and cellular devices, appearing in an easy-to-consume format for each device. Responsive Design allows you to add, remove, or update content in one spot and have it available everywhere. All websites built by CU*Answers are now built using Responsive Design. Have questions about Responsive Design? Feel free to call or email Web Services.
Simple Financial Calculators
Web Services offers simple financial calculators with our websites. These calculators provide basic functionality for your members to estimate monthly payments, interest, and number of payments. We are happy to implement financial calculators from other vendors for those who require a more robust solution.
Search
Search is an important feature of your site. With WordPress search is built in and allows a visitor to scan you entire website for the desired content. CU*Answers Web Services takes this a step further and enables certain advanced search functionality on most sites.
Featured Rates
Part of your site is being a resource for your visitors. CU*Answers Web Services offers Featured Rates, a custom WordPress solution that places your rates in a prominent location on your site, allowing you to draw members farther into your site.
Satellite Rateboard
Web Services SiteControl Plugin has the Satellite Rateboard built right in. All you need to do is tell SiteControl where you want it and CU*BASE does the rest, automatically updating your rates when a change is made inside of CU*BASE (Updates take 1 day).
Required Plugins
WordFence
Wordfence is our go-to security plugin. It adds firewall and a malware scanner to your website for added protection on top of our serverside security.
Super Cache
Caching saves load speed for your users. With Super Cache your users will only need to load each page one time, so returning visits are loaded faster.
DB Manager
DB Manager provides daily backups of our WordPress database, allowing us to restore a previous version if necessary.
WP Activity Log
WP Activity Log tracks admin actions, showing pages and posts that have been edited and tracking when changes or additions have been made.
Required Access
CU*Answers Web Services requires Administrator access to your site for all Web Services team members. This allows anyone on the Web Services team the ability to support your site as needed.
Required Updates and Third-Party Code
CU*Answers Web Services requires any third-party code, such as themes and plugins, to be regularly updated for security purposes. Usually this involves the client maintaining a license with the third party. Clients may elect to share their licensing credentials with CU*Answers Web Service to assist in maintenance updates.
Third-party code means certain third-party products or services which are not sold or licensed by CU*Answers Web Services but which are made available for you, in your sole discretion, to enable or integrate with your website (e.g. third-party themes and plugins available through the WordPress administrative portal). Web Services maintains no control over and disclaim any and all liability for third-party code, even where we may have provided limited support or advice to you in relation to such services. Such support and advice are provided in good faith, as-is and as-available, and solely for your convenience.
In addition, CU*Answers Web Services requires that your website, its code, including plugins and themes, remains compatible with the currently supported versions of software that constitute the webhosting platform. CU*Answers Web Services will maintain the hosting platform to the current reasonably supported versions for security and maintainability.
Security
Our server runs the Plesk hosting control panel on top of Ubuntu. Ubuntu, Plesk, and WordPress core and repository plugin updates are automatically installed when they become available.
Your website on our hosting benefits from several different layers of protection, at the network level, the server level, and at the application level. Traffic is continuously monitored by Apache ModSecurity for dynamically updated (Atomic Subscription) patterns of abuse such as brute force login attempts, form POST abuse, excessive 404 request, 404 requests for commonly abused filenames, etc. These automated systems then temporarily ban offending IP addresses using Fail2Ban. Repeat offenders get blocked for longer periods of time. At the application level, the WordFence security plugin is used to monitor WordPress core files and plugins for changes from the official versions, as well as to overlap some of the ModSecurity functionality blocking abusive requests if they make it through the previous layers of defense. We also have systems, Cacti, Graylog, Watchdog, Health Monitor in place to monitor overall server and network load levels that alert us to suspicious conditions outside t he norm for manual inspection so that we can respond to and mitigate threats as necessary.
Website planned maintenance and downtime information is communicated via the http://alerts.cubase.org/ site, and the Client News email list.
Scope
The package price includes design of a frontpage template for your site, 1 inside page template, design of three banners for the slideshow, and all the features listed above. Things that fall outside the scope of our Website Design package are additional page layout templates for inside site pages, extensive customization of other pages or features, integration of complex 3rd party scripts or services that require additional programming work, and extensive work with marketing/branding teams. Most of our credit unions sites do not require these additional services. Please discuss applicable items with us prior to your order.
In our more than 20 years of web development experience, projects tend to perform best when 2-3 individuals are engaged at the credit union during the design and build process. Adding more staff, or third party marketing firms, tends to increase the cost and timeline.
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