Name: Check Images from CBX Inquiry
SKU: 10142
Availability: InStock

Check Images from CBX Inquiry

^{/ one time fee}

Select your Check Processor Below for Pricing

If you’ve ever been working in CBX and needed to see a check image for a check a member wrote but had to leave CBX, log into and search your checks image database just to see the image, then you’ll appreciate this feature! We can enable access to specific check images right from within CBX inquiry making research tasks simple! If you want this access enabled to your check processor’s image repository then this is the product for you to make it all happen.

Client Type

Clear

Overview

When you order this service the Imaging Solutions team will confirm your order with you, schedule an implementation date and on that date, enable links from the CBX inquiry screen to check images residing at your check processor. In CBX, just click the link next to the transaction and the check image will be retrieved and displayed. Gone is the need to go to other systems to find check images! This will help you be efficient with members on the phone or standing in front of you allowing you to get to answers quicker.

NOTE: Employees having access to the inquiry screens will be able to view ANY member’s checks for which they can view the inquiry screen for that member.

Detailed Costs and Timing

CU*Answers Item Processing clients: No charge, two weeks typical
Check processors currently supported: $150 one time fee, two weeks typical
Check processors not supported but currently supported in online banking: $5000 one time fee, 30 days typical

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