CU*Talk Configuration Changes

Quote Provided

Interested in making changes to your existing CU*Talk configurations? Want a dedicated number for your members to call? Do you want to offer a Spanish language option? Purchase this product to speak to a Client Services Representative about the options you can offer your members through telephone banking.

See the CU*Talk Phone Number/Instruction Change service after configuration completion to have your CU*Talk Help OBC page updated.

Overview

CU*Talk is an automated telephone teller your members can use 24/7 to inquire on balances, perform transfers, and review current dividends and rates.  CU*Talk is offered as a standard number, or for an additional fee, a dedicated number for your credit union.  A Spanish-language option is also available at no additional charge.  If you wish to update or upgrade your CU*Talk, check out with this product to speak to a Client Service Representative who can discuss the options your credit union has available.

Schedule of Tasks

A minimum of six weeks lead time is required if a dedicated CU*Talk number is requested, and at least a week for all other changes.

How it Works

A Client Service Representative will contact you in regards to the specific changes you wish to enable on your CU*Talk.  Once the requested changes have been confirmed, the Client Service Representative will coordinate with other teams to enact the changes.

Marketing Collateral

Need some marketing collateral for your lobby?  Check out these packages from the CU*Answers Marketing Team.

Marketing Package using the Shared CU*Talk Number

Marketing Package using a Custom Number

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