Contact individuals who you have signed up for e-statements directly but have not yet gone into home banking and accepted the use agreement. Why should you do this? In accordance with the E-Sign Act a member must agree electronically to receive their periodic statements before the process can begin. Once this is done the credit union can start saving money by not sending paper statements and the members will have the e-statement convenience at their fingertips. The individuals you are targeting are those who you personally enrolled in e-statements during the account opening process or who have requested to be enrolled via a phone center.
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