A 27 point TCPA review for your credit union to determine TCPA compliance.
Schedule of Tasks
- Review agreements for TCPA items.
- Review contact policies for TCPA
- Review contracts for TCPA
- Provide policies
The Telephone Consumer Protection Act, or TCPA, is the predominant legislation regarding telemarketing calls and texts. Unfortunately, not only does the TCPA grand broad powers to the Federal Communications Commission, or FCC, TCPA also allows individuals to file class action lawsuits in the event of a TCPA violation. A significant cottage industry has sprung up around TCPA lawsuits, with thousands filed every year. If you are contacting consumers directly, this audit can help you avoid both regulatory action and lawsuits.