Overview
Learn more about the Zelle Integration in the Kitchen
Here are some key features (subject to change):
The user experience:
- Member logs in to online banking and clicks a “Send money with Zelle” SSO link.
- Will launch a Zelle application (using a UI maintained by FIS), displayed within a frame (some minimal branding options may be available)
- We’ll pass information about the member to check for enrollment status.
- If the member isn’t enrolled yet, terms & conditions are presented.
- Member can enroll using phone number, email address, or both (a verification code is sent to complete enrollment)
- Once enrolled member can send/money via Zelle
- Member can choose names from their contact list or create from scratch.
How transactions work:
- Will ride via the shared branch transaction communication rails.
- All processing functionality is the same, using a different network ID and transaction processing codes – so if you are a SB client, you’ll start seeing additional traffic coming through along with shared branch activity (same daily reports, same settlement process, etc.)
- If recipient is already enrolled, funds move right away; if not, the recipient must enroll and designate where the money should go before transaction is initiated to the member (so CU*BASE won’t know about the transaction until then)
