The Education Team is a department of experts dedicated to taking staff’s learning experience to the next level. Whether staff is looking for training, personalized support or other education resources, the Education Team is here to guide them, every step of the way.
Our success depends on your participation.
The 2025 Education Catalog is Here!
Get your planners ready because there’s a wealth of training opportunities coming your way in 2025. You can click the button below to download a digital copy of the Education Catalog today!
About Us

Kasey Hawkins
Kasey Olchowski joined the network in Fall of 2012 and has over ten years of experience in the Credit Union industry. Now Kasey manages the Education Team and has been doing so proudly since October 2018. In December 2020, her and her family relocated from Grand Rapids, Ml to Las Vegas, NV as a part of the company’s initiative to bring our cooperative values to the West Coast. Kasey is invested in hiring, training, and coaching new staff at our Innovation Center and actively seeks opportunities to turn everyday interactions into a learning experience – not only for her staff but for everyone within the network.

Lani Lowing
Lani Lowing started her career with CU*Answers in 2007. However, her credit union journey started in 1992 and as such, she brings her practical knowledge into her training with clients. She loves when you hear the client say, “WOW you just made my job a million times easier!” There are so many different functions of CU*BASE GOLD that they don’t understand exists. She is open to all forms of communications! She finds each staff member responds differently with their comfort levels when asking questions.

Monica Boguszewski
Monica Boguszewski is an Education Specialist with the Education Team at CU*Answers. She is a seasoned educational professional with over twenty-five years of experience in banking, education, and training. She is passionate about educating and has a proven track record of success in training over fifty onboarding and many other existing clients while at CU*Answers. She looks forward to the ‘ah-ha’ moments that team members have while learning different aspects of their job functions.