CU*Answers Business Continuity Plan


As your core data processor and critical vendor, you are required to regularly assess our ability to deliver the products and services your staff and members count on us for each and every day. At CU*Answers, we take Business Continuity and Information Security very seriously and have invested in technologies, such as high availability and redundant data communications, that give us the capabilities to minimize downtime. In addition, we have developed a robust Business Continuity Program that includes regular plan testing and maintenance. Digital copies of our Business Continuity Plan and Test results are available at no cost to you.

How to Receive a Digital Copy of the CU*Answers Business Continuity Plan

Add this item to your shopping cart (free of charge), and a copy of the current CU*Answers Business Continuity Plan will be sent to the email address you provide, along with links to additional supporting documentation. If you have any questions about the plan, please feel free to contact a member of the Business Continuity Team.

What’s the Status of your Credit Union’s Business Continuity Plan?

Just as important as reviewing our plan is having a well-developed and tested recovery plan for your credit union. A solid plan helps to prepare you to continue serving your members, even when disruptive events occur. Put the experience of the CU*Answers Business Continuity Team to use in helping you meet your business and compliance goals and in preparing for the next IT audit and examination. You can find more information in our store or by contacting a Certified Continuity Expert today.

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