CU*BASE allows credit unions to design their products and services in a multitude of ways, so it is important to follow the verification process into the live environment to verify a broader spectrum of environments that can be done prior to release. PRV keeps the communication channels open and encourages credit unions to become a part of this verification process. This can also serve to help credit unions better understand changes and utilize CU*BASE more effectively.
PRV involves two points: First, we now have a dedicated CU*Answers team that watches credit union income and expense indicators after any software change that might have a ripple effect, especially with automatic processes that might happen behind the scenes. Dividend and interest accruals, fee posting routines, monthly service charges – all are processes that go on day after day and can become a little out-of-sight, out-of-mind.
Second, we have started adding the PRV indicator to our release materials, to give CUs a heads up on changes that could have a ripple effect on the credit union’s income statement.
Together, our aim is to bring things to light long before there’s a chance of major impact to a CU’s bottom line.
After Order is Received
A member of the Earnings Edge Team will reach out to discuss the process in greater detail. We will work with you to ensure the software release/projects are working as designed after implementation.