After placing your order, a member of the DHD team will contact you to clarify your business objectives, product fit, clarify expectations craft your custom programming request. Typically, a first step will be to complete a Special Request/ Authorization form with a DHD Representative. This special project request form is the trigger to gather details necessary for us to begin the evaluation process. It is very important to provide as many details as possible; the more thoroughly we understand your quest, what technical considerations it will entail and your business expectations, the more quickly your project can move through the changes. Learn more about initiating special requests.