Courtesy Pay – Understanding Participation and Utilization


Additional travel and entertainment expenses may apply

Courtesy Pay fee programs have been a topic of national attention in 2022, with several national banks deciding to adjust their fee schedules, prompting many more financial institutions to start scrutinizing their own practices. How many of your members are using these services? What types of transactions are causing these fees? And what would happen to your income if you were to adjust your program configurations? Make informed decisions and arm yourself with a Courtesy Pay Fee Program Analysis from Asterisk Intelligence.

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During this analysis research project, our Analysts will review 12 months of historical Courtesy Pay fee events, giving you the information you need to make informed decisions. We’ll identify and analyze the transactions generating each fee for insights into transaction types and channels; transaction amounts, and resulting balances.
Our Analysts will identify your members who are frequent users of these services, as well as providing demographic insights into your population of Courtesy Pay Users. Are you considering adjusting your fee program configurations? Enjoy “What If” scenario modeling, where our analysts calculate how 12 months of your historical income would have impacted under various program configurations.
You have questions, we specialize in finding the answers. This analysis project will give you the insights you need to confidently make informed operational decisions.

What to Expect

After placing your order you will be contacted by an Analyst to discuss the specifics of your project, defining scope, and any “What If” scenarios. Projects are typically delivered 3-5 weeks after placing your order.

Sample Document

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